Contact

Email hello@keepexport.com. Replies usually within a few days.

Reporting a conversion problem

Please do not send your whole export. Copy the single .json file of the note that converted badly (from the Takeout/Keep folder), remove anything private from it, and attach that together with the destination you chose.

Requesting a format

Say which app you are importing into and which file types its importer accepts; that is usually enough to add it.